Refund policy
All Sales Are Final
Each BOLA|3 piece is carefully inspected and prepared before leaving our atelier. As our collections are produced in limited quantities and represent a considered luxury purchase, all sales are final.
We do not accept returns, exchanges or cancellations once an order has been confirmed, except where required by applicable law.
We encourage you to review the product description, measurements, sizing information and colour details carefully before placing your order. Should you require assistance before purchasing, our team will be pleased to help.
Damaged or Defective Items
In the unlikely event that your order arrives damaged or with a manufacturing defect, please contact us within 48 hours of delivery, providing clear photographs of the garment and its packaging.
We will assess the reported issue and advise you on the appropriate next steps.
BOLA|3 reserves the right to assess reported damage or manufacturing defects based on the information provided and the circumstances of the case.